Montréal company selling an AI text analytics platform that analyses reviews, surveys and support tickets in 50+ languages, detects trends and recommends actions to improve customer and employee experience scores.
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Montréal company selling an AI text analytics platform that analyses reviews, surveys and support tickets in 50+ languages, detects trends and recommends actions to improve customer and employee experience scores.
Federal corporation 765774-9 (Keatext Inc.), status Active, with its registered office in Montréal; its privacy policy gives 407 rue McGill, Montréal. ised-isde.canada.ca
Founded in 2010 by natural-language-understanding researcher Narjès Boufaden; moved to a cloud platform in 2015 after five years in professional services. keatext.ai
Publishes case studies with Lenovo, BRP, Intelcom and Breckenridge Grand Vacations, among others; Lenovo analyses licensee feedback across 250+ products. keatext.ai
BDC Capital's Women in Technology Venture Fund lists Keatext in its portfolio with a 2018 investment year; no amount is stated. bdc.ca
Products Keatext publishes on its own site. Each card links to the page it was taken from.
AI text analytics
Company describes analysing reviews, NPS surveys and support tickets in one platform, with AI recommendations to improve NPS and CSAT, trend detection, 50+ languages and reports expressed in natural language by GPT.
Learn morePublicly announced partnerships.
Partnership announced December 2024 letting QuestionPro customers analyse call transcripts alongside surveys and consolidate feedback sources with Keatext.
Keatext and QuestionPro announced a partnership letting QuestionPro customers analyse call transcripts alongside NPS surveys and consolidate their feedback sources.
Sourced from the company's own pages or announcements.
Narjès Boufaden
Founder and Chief Executive Officer
Charles-Olivier Simard
Co-founder and Chief Technology Officer
Terms the company uses about its own work.
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